When you visit a website your browser stores a copy of the site to help with load speed when you come back in the future. 

The downside to this is that you might miss changes or updates made to the site while you were away. Sometimes an update can cause your browser to get stuck or you may see a weird looking format of the site.

When this happens you need to hard refresh your browser and clear your cache in order to see the updated version of the site. 

Here’s how: (Scroll to your browser and operating system below) 

How to hard refresh browser and clear cache if you're using Chrome.

Chrome and Windows:

To hard refresh on Google Chrome on Windows, there are two ways you can do it:

1. Hold down Ctrl and click the Reload button.

2. Or Hold down Ctrl and press F5.

Chrome and Mac:

To do a hard refresh on Google Chrome on Mac, there are two ways that you can do it:

1. Hold down Shift and click the Reload button.

2. Or Hold down Command, Shift and click the ‘R’ key.

How to hard refresh browser and clear cache if you're using Firefox.

Firefox and Windows:

To hard refresh on Firefox on Windows, there are also two easy hotkey commands you can use:

1. Hold down Ctrl, Shift and the ‘R’ key.

2. Or Hold down Ctrl and press F5.

Firefox and Mac:

To hard refresh on Firefox on Mac, there are also two easy key combinations that you can use:

1. Hold down Command, Shift and the ‘R’ key.

2. Or Hold down Shift and press the reload button.

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How to hard refresh browser and clear cache if you're using Safari.

Safari:

To hard refresh safari, there is one simple way to do it.

1. Hold down the option and command key then press the ‘E’ key.

How to hard refresh browser and clear cache if you're using Internet Explorer

Internet Explorer

To hard refresh safari, there is one simple way to do it:

1. Hold the Control key, press the F5 key.

2. Or, hold the Control key, click the Refresh button.